Are you familiar with Engetron’s service plans?
Ensuring the continuity of mission-critical processes and operations is a task of great responsibility. Therefore, using highly reliable equipment is fundamental. However, this is not enough to guarantee the safety and continuity of operations. In addition to reliable equipment, it is very important to have service partners who have the structure and technical team to respond quickly, anytime, anywhere.
Engetron is the leading supplier of uninterruptible power supply (UPS) and battery solutions in Brazil, with exclusive IoT technology, meeting demands up to 6.6 MVA. Furthermore, for those who don’t know, Engetron also offers a diverse portfolio of services that enhance the reliability of power systems.
Therefore, if you’re looking for quality and robustness, it’s worth considering Engetron’s uninterruptible power supplies (UPS) and service plans. Fernando Peres, Sales Manager at Engetron, will discuss this further and explain why Engetron’s service plans are a worthwhile choice!
Engetron Service Plans
With the Technological evolution of uninterruptible power supplies (UPS).New management tools have been implemented and made available to the market. Leading this process, Engetron’s uninterruptible power supplies (UPS) are now fully integrated with the Internet of Things (IoT). This new technology has allowed Engetron to expand its service offerings, with plans tailored to different customer profiles.
Each plan offers advantages ranging from remote monitoring to full parts coverage and battery replacement. Certain plans may include 24/7 support from specialized analysts to provide assistance, according to each client’s needs and investment capacity.
You Engetron service plans They are based on active and continuous monitoring, focusing on failure prevention and prediction. Engetron’s hardware and software resources offer real-time information. This includes parameters such as: operational status, active alerts and alarms, load consumption level, battery status, UPS autonomy, among others. Thus, the infrastructure manager has total control, with automated notifications that facilitate decision-making and action planning regarding the power system.
Check out Engetron’s main service plans!
With this plan, the user has access to power system parameters through the Engetron IoT application. With the app, the user can view all information and event logs from the UPS/uninterruptible power supply and batteries in real time. In addition, they can automate alerts, alarms, and schedule proactive actions.
“The Viewer plan is suitable for customers who have qualified technical and human resources with the knowledge to analyze, make decisions, and execute tasks aimed at the proper functioning of the UPS (Uninterruptible Power Supply).“says Fernando Peres.
Furthermore, those who provide maintenance services for uninterruptible power supplies (UPS) can greatly benefit from the Viewer plan. With it, authorized Engetron service centers will have more resources to improve service quality and productivity in their daily work.
In addition to the benefits of the “Viewer” plan, the “Help Desk” plan includes support for monitoring and managing the power system through the Engetron call center, which operates with technicians 24/7.
The client regularly receives customized reports for the monitored period.
With the “Help Desk Plus” plan, in addition to monitoring assistance and monthly reports, Engetron offers… preventive maintenance Annual on-site visits to the installed equipment.
During maintenance processes, tasks such as cleaning, battery analysis, UPS log analysis, and verification of… are performed. electrical installations etc.
It includes all the benefits of the other plans with the possibility of establishing the type of coverage (with or without parts), SLA, and the frequency of preventive visits. Therefore, “The Prime Service plan is aimed at clients with high standards regarding performance and speed of service. For example: large data centers, internet providers, hospitals, and industries,” Peres points out. Furthermore, it’s worth highlighting that the services are customized, and the applications are well-defined.
With this service, it’s possible to contract the ideal energy solution compatible with your company’s current needs; in terms of scale, security, management, and available capital. Highly flexible, this contract model can include uninterruptible power supplies (UPS) and batteries; as well as advanced monitoring and diagnostic services in real time (24/7).
Check out the advantages of Engetron.
“Engetron’s goal is to work in complete synergy with its clients, offering services tailored to each client’s specific needs.“Peres emphasizes.
IoT UPS and high-quality batteries
All Engetron customers have access to robust uninterruptible power supplies (UPS) with IoT technology, long-life batteries, and high performance. “This translates into investment security and high service availability. Furthermore, they have the assurance that their investments will be protected by highly durable and reliable equipment,” reinforces the Commercial Manager.
Fast Service
Engetron is a Brazilian company with its own technology and headquarters. With an organized manufacturing structure, Engetron is prepared to meet diverse needs throughout Brazil.
Fernando Peres explains:Engetron has an application engineering team that helps define the best UPS and battery solution, according to each client’s needs. Furthermore, it has a qualified network of technical and commercial partners throughout Brazil to guarantee prompt and efficient service. In this way, all clients can count on quick delivery of the products and services they have contracted.
Permanent communication
Engetron values the exchange of information in a transparent and agile manner.
“Engetron is a company that always has its doors open and is in constant communication with partners and clients. Whether through the website, portals, social networks, meetings or events,” says Fernando.
Equipment safety
Another distinguishing feature of Engetron is the protection of equipment with high availability energy and quality. “Engetron IoT UPS systems are designed to meet the challenges of the country’s energy market reality.” Therefore, they have the appropriate robustness to protect critical applications and solve a wide variety of electrical power problems.
In short, Engetron’s uninterruptible power supplies (UPS) and service plans increase power availability.
Thus, customers can focus on their activities efficiently and productively with peace of mind and security.
Learn more about Engetron’s services and find out how to choose the best plan for your company.!
