Privacy Policy
ENGETRON sets forth in this Privacy Policy the conditions for using its website, www.engetron.com.br, through which users may access the services and content made available by Engetron.
To register on our platform, we ask you to provide your personal data, especially your full name, CPF (Brazilian taxpayer ID), address, email, and contact phone numbers. This information is necessary to ensure that your orders reach you in the best possible way.
Your email is also requested so that you can receive information about your orders and, when authorized by you, to receive communications about promotions, launches, and exclusive offers.
Your data may be collected when using the websites, chat, and/or making purchases through the Engetron platform, especially in the situations listed below and for the purposes indicated:
- Identification on the company’s platform, registration, and establishment of commercial contact;
- Identity verification when making purchases in the Engetron online store, particularly for the purpose of preventing fraud;
- Processing purchases in the Engetron online store;
- Issuance of invoices;
- Sending quotations requested by customers;
- Order delivery (at which time the data necessary to carry out delivery by contracted services may be processed for this purpose);
- Promotion of special offers, product launches, and exclusive deals;
- Development of commercial strategies based on your profile, location, browsing behavior, and purchase history with Engetron, in order to provide a more personalized shopping experience.
Whenever the collection of User data is necessary, Engetron will request the User’s consent as an essential condition for the use of the services provided by the company. Once consent is given, the data may be stored and processed for the purposes set out in this Privacy Policy or in any agreement to be entered into between Engetron and the User.
Our emails are sent from the following addresses: “callcenter@engetron.com.br,” “canal@engetron.com.br,” “contato@engetron.com.br,” “loja@engetron.com.br,” or “suporte@engetron.com.br.”
Emails related to orders are sent from “loja@engetron.com.br.”
The links in our emails will always direct you to the Engetron website (www.engetron.com.br).
Engetron never sends any type of email requesting your password, with executable attachments (such as: exe, com, sct, bat), or with download links.
The Engetron Online Store uses advanced security technology. Credit card information is not stored in the PagSeguro UOL Host system, and data processing for approval is carried out directly by the card issuers and banks.
Therefore, all data traffic at the time of purchase is encrypted using an SSL (Secure Socket Layer) certificate, which is a standard method used on the Internet to protect information transmitted between web users and websites.
To provide greater protection, users must register on our website by creating an access password, which may be changed at their convenience.
Please note that the password is personal and non-transferable, and each user is responsible for keeping it secure and confidential.
For your security, all orders are subject to review and approval. If any discrepancy is identified between the registration data and the payment information, Engetron may cancel the order without prior notice in order to protect both the purchaser and the holder of the payment method.
This Privacy Policy may be changed at Engetron’s discretion whenever improvements are identified to enhance privacy protection and provide a better browsing and shopping experience.
We recommend that you review our Privacy Policy each time you visit our website.
