AeC - Engetron

AeC is one of the largest companies in Brazil specializing in outsourcing for contact center operations, consulting, software, and healthcare management.

challenge

As a Contact Center and Technology Company, AEC requires uninterrupted operations. Its service points undergo regular client audits and must function 24/7, Regardless of Power Outages.

project

Engetron UPS Systems Ensure Redundancy, Autonomy, and Continuous Operation by supplying power in the event of an outage. Over the course of more than four years of partnership, AEC has deployed multiple ups units totaling over 1 MVA across installed solutions, supporting both call center operations and the data center.

benefits

The Ups Systems Offer High Durability, Reliability, and Safety. The Equipment Management System enables remote access to the Company’s Sites across Brazilian States and Provides Precise Diagnostics to Support Preventive and Corrective Actions.

“Commercially, Engetron consistently meets the agreed deadlines and is highly competitive. It offers strong after-sales support, and because it is a domestic company, handling parts and technical assistance is significantly easier.”

Frederico Neves de Brito Almeida

Supply Chain Coordinato

Other case studies

“Engetron delivered excellence throughout the sales, delivery, maintenance, and support stages. The product met all expectations. It is not easy to find suppliers that care about the customer at every step, as Engetron does.”

See the full case study →

“Our long-standing partnership with Engetron has been essential to our growth. Engetron’s power solutions ensure the efficiency and reliability of our operations, contributing to the excellence of our services.”

See the full case study →

“In our search for UPS suppliers, we tested several brands and configurations, and Engetron’s UPS systems have met our needs across multiple capacities. We have been successful, as these units require minimal maintenance.”

See the full case study →